Help with login problem!

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1
overel 2015.05.25 07:12
 

Hi all,

 I've just registered my demo account and tried to practicing trading. I finished my registration on my laptop but when I tried to log in on my mobile metatrader 4 app using the login name and password, it said that it's an invalid account. But I can still place orders from my laptop. Is it because the account is locked with on device? Please give me some advice about this problem. Many thanks!

Regards, 

Cathy 

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98
alexey_pak 2015.05.25 10:07 #
 
Try to open a new demo account and check login and password.
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JD4 2015.06.24 05:39 #
 
Something else to check for is making sure that you typed everything EXACTLY as you did on your login on the laptop.  IDK which phone you are using, but I had an android for work, and I was fat fingering all the time, typing the wrong stuff more often than not, and having to go back and correct it all the time.
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