Unable to create a new account?

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sebrantigan 2015.05.08 11:18
 

Hi all

I just downloaded  the latest version of MetaTrader 4  and have found I cannot  create a new account! I go through Demo account set up, add all my personal information into all of the appropriate fields and I get stuck  on this page (see attachment). I have tried using UK information as well as a USA address and both have this problem. I'm in the UK, using Windows 8.

sorry if this is a duplicate of another thread  but I spent some time hunting around a few threads here and could never get a definitive answer. Some threads reference a trading broker, I am not sure if MT4 requires a certain type of broker to work or log in with? I use BossCapital

Hoping you can help, sorry am new here.

Thanks in advance, I have been pulling my hair out over this!!

Seb 

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WHRoeder 2015.05.08 13:55 #
 
sebrantigan: I get stuck  on this page (see attachment).
Don't attach a image, insert the image
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sebrantigan 2015.05.08 17:50 #
 

Pleased see attached then...also, after i close this dialog box MT4 crashes and i'm forced to close the software. advice please?

error

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aakcaagac 2015.05.09 14:03 #
 
Please google for AlpariUK (and the happenings around 15.01.2015). This helps solving your connection issues to AlpariUK-Demo-Market.
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WHRoeder 2015.05.09 14:59 #
 
sebrantigan: Pleased see attached then...also, after i close this dialog box MT4 crashes and i'm forced to close the software. advice please?
  1. I have this occasionally with my broker. I just cancel and retry later.
  2. Your second problem is the crash. Uninstall and delete those directories, redownload and reinstall.
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