I would like to receive the answer from responsible person from Metaquotes. Because my broker said that this is the BUG in Metaquotes and they dont compensate my big losses.
Last and this week I have the problems, when I opened the one order, the system opened not one order, but two orders, although the margin for second order was not sufficient.
Then my margin level became very low and after several pips the first order was closed because of insufficient margin.
My broker said that it is the BUG in Metatrader 4 so I think the responsible for my losses is Metaquotes.
Is there any possibility that Metaquotes compensate my losses? Or broker should compensate that?
Thank you in advance for any suggestions and answers.
The people posting on this forum are generally just users.
You need to address any bugs to the Service Desk.
You can do this by creating an account at MQL5 then going to the Service Desk section.
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