Today I open MT4 and I see this HUGE gap between 2 bars, which is almost 200 pts. in price!!!
I compared this with another broker (also via MT4 platform), and it was normal, i.e. this gap was not there, and the previous bar before the gap was fully formed and closed at 1.31551!
Just for comparison, the bar in the picture above closed at 1.31360!
I thought maybe this was due to an internet connection disconnect between my computer and the remote MT4 server. But even in such cases, once the connection is re-established, MT4 usually just updates the data it missed, but here it didn't.
Can someone please explain to me how something like this can happen?
Well, "just 20 pips" is about $200 on 1 lot positions. I tried to refresh the chart, it's still there. I also tried restarting MT4, and that didn't help either.
The point is this shouldn't happen at all.
What did your Broker say about it ?
While I wait for an answer from my broker on this issue, I did a little more investigating. Apparently there is missing information for almost 20 minutes. When looking at M5, you have bar open time of 12:00, the next bar open time is 12:20!
So from 12:05 to 12:20 there is no information. So this isn't just a large spike in price from one-bar-to-the-next, but there are literally bars missing from the chart!
1.) Ask you broker.
2.) If you're not satisfied - change your broker.
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