Please Help! EA working on Demo but not on Live account

Back to topics list  | 1 2 To post a new topic, please log in or register
avatar
5
brettgoda 2011.04.16 08:18 #
 

Thank you all so much for taking the time to help me out with this. Let me look into a few of those suggestions and see what I can come up with. It's very strange that after raising these questions with the provider they have altogether stopped answering my emails. I can't tell if they're working on it, avoiding me because they can't figure it out or simply a non-legit company. My broker is doing the same thing-not answering emails, etc. Very strange. Thank you all again- I may have to make some direct calls and get to the bottom of it. Wish me luck! :)

 
avatar
435
forexCoder 2011.04.16 14:12 #
 

0.o

errr ... :) ouch ?

avatar
1
demleitner 2011.04.19 03:01 #
 

Hi brettgoda,

I wrote you a (very) peronal message. Did you find it? It's in messages beside your login name on the top, right side.

If you don't like this subject, let me know - I'll noth bother you again - promised.

But how can i know wether you received it without any answer?

Just send me a private message - p.e. Ohh -good idea - or No thx. and I know at least that you found it.

Grteetings from GerMoney (Germany)

Gerhard

 
avatar
1
jonrust10 2015.08.30 06:00 #
 
brettgoda:

Hello,

I am desperate need of help with getting my Forex Hacked EA to work on my live account. Below is the description of the issue I'm having. My broker is Forex Place (4xp). I do not have access to the code for this EA since it was purchased with rights. I will provide any information you need to help me resolve this issue. Below is the description:

I recently purchased Forex Hacked EA for Mt4. For some reason, the EA is working on my demo accounts but not working properly on my Live Account.Here is the basic info:
All the settings are the exactly the same for the EA putting it on my live account as on my demo account. Here’s what’s happening: When I load ForexHacked onto the demo server it will operate properly- Opening trades, holding and modifying them until they hit the s/l and t/p. I am earning great profits on my demo server, and it will always open a trade and leave it open for a while until it hits the t/p or s/l. However, when I load the EA onto my live 4xp mt4 account, it will immediately open a trade, but instead of modifying the trade and leaving it open to meet the t/p or s/l, it will immediately close the trade within 10-20 seconds or so with a negative pips every time. It always closes the trade immediately if the trade goes 5 pips or less in the opposite direction. This is strange because it’s not doing this at all on my demo accounts with the exact same settings. Instead of modifying each order like it’s supposed to, it will open the trade, but close it immediately. Any ideas what’s wrong with my live account? I've looked and re-looked at all the settings to ensure that they are correct. Somethings is different with my live account that's causing the trade to immediately close each time when it goes 5 pips or less in the opposite direction. Below are examples of what's taking place. I've also attached reports from both my live account and demo account that show the trades and the difference between the two.

Please look at order #7435370 from my live account, it closed it only 23 seconds after opening it with no modification. If you look at the logs for this account # 81712 you will see it's like this for every order.

22:55:44 MetaTrader 4.00 build 392 started (Forex Place)
22:56:06 '81712': login
22:56:49 '81712': login
22:56:52 '81712': login
22:59:24 Expert ForexHacked23 GBPUSD,H1: loaded successfully
23:00:30 '81712': instant order sell 0.01 GBPUSD at 1.6305 sl: 0.0000 tp: 0.0000
23:00:30 '81712': request was accepted by server
23:00:30 '81712': request in process
23:00:32 '81712': order was opened : #7435370 sell 0.01 GBPUSD at 1.6305 sl: 0.0000 tp: 0.0000
23:00:55 '81712': close order #7435370 sell 0.01 GBPUSD at 1.6305 sl: 0.0000 tp: 0.0000 at price 1.6310
23:00:56 '81712': request was accepted by server
23:00:56 '81712': request in process
23:00:58 '81712': order #7435370 sell 0.01 GBPUSD at 1.6305 sl: 0.0000 tp: 0.0000 closed at price 1.6310

This order #7423138 was opened and then closed in 7 seconds. See below:

23:26:29 MetaTrader 4.00 build 392 started (Forex Place)
23:26:30 Expert ForexHacked23 GBPUSD,H1: loaded successfully
23:26:31 '81712': login
23:28:11 '81712': instant order buy 0.01 GBPUSD at 1.6334 sl: 0.0000 tp: 0.0000
23:28:11 '81712': request was accepted by server
23:28:11 '81712': request in process
23:28:12 '81712': order was opened : #7423138 buy 0.01 GBPUSD at 1.6334 sl: 0.0000 tp: 0.0000
23:28:19 '81712': close order #7423138 buy 0.01 GBPUSD at 1.6334 sl: 0.0000 tp: 0.0000 at price 1.6330
23:28:19 '81712': request was accepted by server
23:28:20 '81712': request in process
23:28:20 '81712': order #7423138 buy 0.01 GBPUSD at 1.6334 sl: 0.0000 tp: 0.0000 closed at price 1.6329

Below is my demo account in which Forex Hacked is working correctly. You'll see the difference.

00:57:51 '993055': modify order #9274188 sell 0.01 GBPUSD at 1.6303 sl: 0.0000 tp: 1.6283 -> sl: 1.6291 tp: 1.6278
00:57:52 '993055': request was accepted by server
00:57:52 '993055': request in process
00:57:52 '993055': order #9274188 sell 0.01 GBPUSD at 1.6303 was modified -> sl: 1.6291 tp: 1.6278
00:59:43 '993055': instant order sell 0.01 GBPUSD at 1.6287 sl: 0.0000 tp: 0.0000
00:59:44 '993055': request was accepted by server
00:59:44 '993055': request in process
00:59:44 '993055': order was opened : #9274884 sell 0.01 GBPUSD at 1.6287 sl: 0.0000 tp: 0.0000
00:59:48 '993055': modify order #9274884 sell 0.01 GBPUSD at 1.6287 sl: 0.0000 tp: 0.0000 -> sl: 0.0000 tp: 1.6267
00:59:48 '993055': request was accepted by server
00:59:48 '993055': request in process
00:59:48 '993055': order #9274884 sell 0.01 GBPUSD at 1.6287 was modified -> sl: 0.0000 tp: 1.6267
01:28:06 '993055': modify order #9274884 sell 0.01 GBPUSD at 1.6287 sl: 0.0000 tp: 1.6267 -> sl: 1.6275 tp: 1.6262
01:28:07 '993055': request was accepted by server
01:28:07 '993055': request in process
01:28:07 '993055': order #9274884 sell 0.01 GBPUSD at 1.6287 was modified -> sl: 1.6275 tp: 1.6262
01:30:27 '993055': instant order sell 0.01 GBPUSD at 1.6271 sl: 0.0000 tp: 0.0000
01:30:27 '993055': request was accepted by server
01:30:27 '993055': request in process
01:30:27 '993055': order was opened : #9275859 sell 0.01 GBPUSD at 1.6271 sl: 0.0000 tp: 0.0000
01:30:29 '993055': modify order #9275859 sell 0.01 GBPUSD at 1.6271 sl: 0.0000 tp: 0.0000 -> sl: 0.0000 tp: 1.6251
01:30:29 '993055': request was accepted by server
01:30:29 '993055': request in process
01:30:29 '993055': order #9275859 sell 0.01 GBPUSD at 1.6271 was modified -> sl: 0.0000 tp: 1.6251

Attached is a report from my Demo account (Where the EA is working great). Please do all you can to help me with this. I cannot thank you enough. Again, if you need additional info please let me know. Thank you again.

Sincerely,
Brett G.

the only solution for your EA is that contact the author of that software...then tell him/her to check what is happening to the EA that they sold you...if they dont attend to your concerns then there is nothing more that you can do but refund...check us out at delsco.wix.com/acfx
avatar
13001
WHRoeder 2015.08.30 17:28 #
 
jonrust10:
Do you really think he's looking for your post 4 1/2 year later?
Back to topics list   | 1 2  

To add comments, please log in or register